May 16, 2025
The International Air Transport Association (IATA) highlighted four priorities for ground handling at the IATA Ground Handling Conference (IGHC) in Nairobi hosted by Kenya Airways:
Embedding safety in every action
Driving global standardization
Enhancing baggage operations
Building a sustainable and inclusive future
"Ground handling is essential for aviation. It ensures safety, enables efficiency, and shapes the passenger experience. As the complexity of today's operating environment increases-tighter turnarounds, regulatory pressure, and the drive to decarbonize-the industry must come together to embed safety in every action, accelerate global standardization, and build a more sustainable and inclusive way forward," said Monika Mejstrikova, IATA's Director of Ground Operations.
Global standards are the foundation for safe and efficient operations. Three key tools for ground handling service providers (GHSPs) are the Ground Operations Manual (IGOM) and the IATA Safety Audit for Ground Operations (ISAGO).
Source: IATA